"I have to say this place is gorgeous and tranquil! I had the most amazing Ruby facial with Paul, hands down. He is attentive, professional, highly knowledgeable and cares about your needs and concerns. The massage, during the facial, was absolutely relaxing and I felt on "cloud nine" after I left. I do have to say when it comes to our skin we want someone to address the issues and help assist us with a skincare regimen and Paul did this perfectly and flawlessly. He guided me, in detail, to what products would work best with my skin, after my facial. He is an absolute doll and I highly recommend anyone to book an appointment with this guy! You will not be disappointed and will leave feeling refreshed and rejuvenated (isn't this what we all want when we leave a spa?)!
Definitely going to make this a two month ritual. " -Cora A.
"I've been going to Ruby Room for a couple of years now for haircuts and spa treatments. I really like this place over other spas, it has a clean, casual and homey atmosphere. The staff is professional but warm and I like to shop in the boutique.
Recommend Gladys for massage, especially if you are prenatal. She is gentle and really understands what a pregnant body needs and seems to genuinely care for her clients.
Recommend Randee for cut and style. Consultation was right on target and the cut is exactly what I am looking for. Her rate is quite reasonable too for a master stylist.
I've never stayed in the rooms upstairs but I have recommended them to two people who both enjoyed their stays." - Ellen G.
"This place is absolutely fabulous. I came in for a prenatal massage with Gladys and walked away feeling amazing. The atmosphere at the spa is very healing and relaxing and the staff are extremely accomodating to your needs. I also got a few products that worked really well at home too." - Deepa P.
"I received a gift card and just redeemed it for a one hour massage. The therapists name was Gladys and she was amazing. I own a spa and beauty staffing agency so I have had my share of massages and I can honestly say it was one of the best I've ever had. I would highly recommend her." - Stacey R.
"I called Ruby Room looking to book a prenatal massage ASAP. After being reminded (duh!) that I couldn't get a massage until I was post 12 weeks, I asked what else I could get, and the person I talked to suggested a facial with Paul. I was a bit disappointed, since I had really been looking forward to a massage, but I thought the facial would probably be okay--and I really needed to do something to relax. Oh. My. Gawd. My expectations were blown out of the water. Paul was amazing! He actually ended up incorporating a lot of upper body (arms, neck, and hands) massage into the facial. It felt so good, so relaxing. It was exactly what I needed. Honestly, my face and skin were glowing afterward, and I felt so incredibly happy. If you are looking for a way to relax, and if you'd like your skin to look radiant, too, I highly recommend going to see Paul. You won't be disappointed." - Lolo L.
"Kaysie is amazing! I walked into Ruby Room a few months ago literally in crisis because of chronic muscle tension headaches and neck pain. Kaysie doesn't just do a bit of massaging that makes you feel good for an hour, she actually knows the body well enough to make a difference in your life. She takes the time to work with you to find where your problem areas are, and gives you tips on how to work on things. I can't recommend her to enough people because she really is so knowledgeable about what she does. I've never thought I could afford regular massages, but with Kaysie it well worth it!" - Neha L.
"I love this place. 1st off - ambiance is great. I have done facials with JENIFER - she is amazing. The Arcona products she uses are to die for - bye bye acne for me. TONI is my hairdresser - she is the best. If she is out LAURA is also wonderful! This place and their people are my secret and my haven. Thank you!" - Jen B.
"By far the BEST FACIAL anywhere, and if you're serious about beautiful skin see PAUL! I got a facial with Paul about 6 months ago and have continued to go back monthly! I have struggled with acne my entire life and was over all of the harsh prescriptions I had been using for years. Paul put me on a program that includes seeing him once and month and I can honestly say my skin looks great and consistently gets better and better. In addition to my skin, the experience is equally amazing. I feel relaxed the minute I walk in the door and like a new person by the time I walk out. I have never felt so good about a mind/ body/ beauty investment - worth every penny." -Tara G.
"Amanda & Jenifer gave me a fantastic service! Loved everything! They're awesome…I am coming back next week to see Amanda and I can't wait! Everyone is so nice and it is so relaxing there!" -Ashleigh M.
"My Enerssage was Very, very good and Amanda was great and so informative. She definitely knows her stuff! I will definitely be back again soon." -Eric S.
"I recently had a facial with Paul and it was amazing! The entire experience was relaxing. My skin looks great and has been glowing ever since. I already have another appointment scheduled. I would highly recommend this place! Everyone is friendly and the tea is delicious too." -Sara P.
"Ruby Room is my quiet little sanctuary where I retreat when things get CRAZY in my life....Two of the most memorable experiences that I had there were made possible by two of the technicians that work there. I have since found another favorite, Jenifer. She is just wonderful......She has made my experience there a very comfortable and relaxing one. I feel very comfortable around her and it's like we have been BFF's since forever. Very professional and precise in her work, I highly recommend her for facials and ALL waxings......" -Rowena L.
"I'm a huge fan of the Ruby Room. When I relocated to Chicago from California two years ago, my visits to the Ruby Room eased the adjustment. Toni is just lovely ... and knows exactly what to do with my less-than-desirable hair. I highly recommend her. I just met Paul, a fairly new addition to the spa team. Great eyebrow wax, very gentle, along with some fun conversation (and a fabulous makeup touch-up to hide the red)." –Louie G.
"I have had services from haircuts, coloring, waxing, massage... This place is the best! Totally professional, always polite. The space is amazing. They have great attention to detail when it comes to make you comfortable!" -Sara S.
"I had my first facial at Ruby Room about a month ago and it was one of the best facials I've ever had--and I am religious in getting facials every six weeks for probably about the last 10 years. Jenifer was amazing! She was very informative and integrated light massage in with the facial, which was very nice. Ruby Room also offers a wide spectrum of physical and mental well-being services which I plan on taking advantage of. If you haven't been---go. You can thank me later." –Chris K.
"…WOW. My facial was awesome. Relaxing, yet effective- my skin went from dull and dry to positively glowing in 60 minutes. Jen made me feel instantly comfortable, fully explained each step of what she was going to do ahead of time, and provided a soothing neck, shoulder, arm and scalp massage while the enzymes did their magic. … I already made my next appointment. Jen books up pretty fast- but if you call and plan ahead, you'll be glad you did!" –Jennifer T.
"I love the Ruby Room. Gladys is the best! I get massages from her all the time and she knows exactly how to cure me when I go in there. The staff is always friendly and the prices are fair. There is also nice selection of jewelry when you walk in as well. " –Kira N.
"I always have a positive experience at Ruby Room. They offer a wide variety of high quality products, fragrances, and accessories to complement their array of health and beauty-promoting spa and healing services. I always receive a warm welcome when I walk in the door of this cozy little establishment and leave feeling more relaxed than when I went in (even if I'm just getting an eyebrow wax). I would definitely recommend Ruby Room to anyone looking for a comfortable, laid-back spa experience." –Lauren C.
"Jenifer G. at Ruby Room saved my skin! I was never known to have distinctively beautiful or vibrant skin. Sometimes I was even embarrassed about my oily/problematic skin. After a recent consultation, she provided excellent product recommendations and long-term tips on how to take care of my skin's health. After a few weeks of using various Arcona products (based on Jen's recommended, custom skin care regimen) and staying hydrated, my skin looks and feels the healthiest ever. I truly appreciate her patience with listening to my initial skin 'issues' diatribe, as well as her honesty and genuine concern. Having the latter attributes are tantamount to having excellent beauty industry-specific skills." – Kelly H.
"Amazing!!! I had an incredibly ZEN experience at RUBY ROOM!!! I splurged and booked the 90 minute Chakrassage and it was well worth it. This treatment had it all...massage, aromatherapy, reflexology, energy and spiritual work. I have recommended Ruby Room and the Chakrassage to friends that have also been extremely satisfied! I hope you too get the chance to enjoy the bliss that Ruby Room offers! I cannot wait to go back!!" – MK
"I recently visited Ruby Room for a Chakrassage with Gladys. I wanted to take a moment to let you know what a wonderful experience I had. Three Days later I still feel great and look forward to a follow-up session. Gladys was lovely and made me feel at ease right away...in the end I was told that the peacefullness I felt would last perhaps a few hours, perhaps a couple of days, but I must say....I still feel great. Thank you again, Gladys." – Sylvana Y.
"First I have to say that the people that work here are like a cloud of goodness and calm that will crash over every ounce of stress that you are carrying. It is like walking into the most serene environment that you can possibly imagine. I got the Exclusive Arcona Facial with the Crystal Eyes and Reiki treatment. AMAZING! I was a bit freaked by the idea of someone performing Reiki on me. I thought that some sort of spell would be cast over me, which would pull all my wicked demons out and have them dancing around in the room. Instead, it was like every ounce of stress, sadness and negativity was pulled from my core through the most incredible massage. The years of sun worship were not erased entirely from my face and eyes, but there was a noticeable difference. I felt divine! Of note… the upstairs is a sensual lair of all things mystical." - Michelle S.
"I go to Ruby Room for Arcona - The best facial treatment system on the planet. Go for the Arcona facial and you'll see what I'm talking about." - Valerie H.
"I've been going to Ruby Room for about 2 years. Terrific place. Employees really make the extra effort which is unusual these days. My massages and facials are always terrific and the Arcona skin care line they use is the best I have ever tried and I've tried them all. I talk about this place all this time to anyone looking for a great spa experience." -Karalin
"A full service spa that is actually interested in your well-being! So far the services I've had are cut, style and eyebrow waxing. And they were all outstanding! I've had a couple of different stylists there, and they were all wonderful. It's a bummer to get used to working with someone and find out they've left, but it's also really great to walk back in and find out that the new stylist has all of the notes on your cut and preferences! The price is reasonable and completely worth it. Perhaps in line with some of the prices at Mario Tricoci, but the atmosphere, quality of services and overall customer service experience are far superior! Tips must be in cash, so plan accordingly. Okay, yes, they do want you to buy products there. But so far the Bumble & Bumble products I've bought are fantastic, recommended for good reason, and Ruby Room sells them for retail cheaper than you can find them online or at other stores. Sign up for the email specials - some are a bit last minute, but you can save a bundle! This place was recommended to me, and I would recommend it to anyone!" - Jessica F
"I've been so thankful to discover Gladys at Ruby Room. When I schedule a massage it's like no other I've received anywhere else. When she asks me how I'm doing, we have a real discussion about how I am and she helps me to deal with the challenges in my life in a way that's helpful both at Ruby Room and in my daily life." -Kyle
"I came for a spa day with coworkers/friends after an incredibly stressful and exhausting 3 weeklong event. We all were re-energized and refocused after our treatments. The massages were especially amazing." -Carrie B.
"They don't mess around w/ massages here. I had a GREAT massage experience. Would highly recommend it. Have not tried their other services, but was very impressed with what they do have to offer. Get a massage and ask for Gladys. The only minor flaw was that it was a little difficult to schedule an appt and get on their calendar--even during the weekday. That's how good/busy they are, I guess!" –Sara V.
"I've been going to RR for about a year now, and consistently get the best facials and massages. The Arcona products have absolutely transformed by skin, and all the staff are incredibly friendly and helpful. I've been to many other spas before, but I'm a die-hard with Ruby Room now!"
"I went to the Ruby Room thanks to Groupon and I was thoroughly impressed. I got a 90-minute massage and the therapist was attentive and thorough. The staff there was all very helpful and I would recommend their massages to a friend…" -Kelcey C.
"Ruby Room is a little different but I really loved it. I went there with my mom on her birthday last year and we got massages and a couple other things done. The relaxing music is great and their energy healing and zen atmosphere are really interesting and relaxing. Everyone is so friendly and they have an awesome tea too which I drank a lot of. The massages were great but the coolest thing was that my mom had her angel cards read- the reader knew the strangest things like the ages of our cat and dog and other things in her life they shouldn't have known. I am not normally into that stuff but thought it was really cool." –Amanda C.
"This was the BEST facial I have EVER had and I have been everywhere to get facials all over the US.... Paul is amazing!!! I would go back every week if I could! Very relaxing, my skin was glowing and I will go again soon!" –Monica K.